Upcoming Events

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LiveWIRE Webinar Series

Join us for LiveWIRE—the Aspect Software Webcast series designed to provide you a wealth of resources and information to maximize your customer contact center success.
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First Call Resolution & Root Cause Analysis
Thursday, August 28, 2008
10:00 am PT / 12:00pm CT / 1:00 pm ET
This webcast will explore how speech analytics helps deliver a rapid ROI and provide an outstanding customer experience that reduces customer attrition.
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CRMXchange Webcast: First Call Resolution Strategies for the Contact Center, Sponsored by Aspect Software
Learn why first call resolution is so important and how improving customer-facing business processes with complete visibility and control will contribute to your bottom line.
Listen to the replay»

Events

CRMA Conference
Aug 26-27, 2008
Villa Christina
Atlanta, GA
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Conarec
September 3-4, 2008
Sao Paolo, Brazil
Event Website»

7th International IP & Contact Forum Congress
September 9-11, 2008
Monterrey, Mexico

CIO Healthcare Summit
September 10-12, 2008
Four Seasons Resort, Dallas
Event Website»

Austin Contact Center Fall Symposium
September 11, 2008
Austin, Texas
Event Website»

ACCE

September 15-17, 2008
Phoenix, Arizona
Event Website»

Call Center 2.0
Booth #232

September 16-18, 2008
Los Angeles, CA
Event Website»

QATC Annual Conference
Oct. 1-3, 2008
Opryland Hotel
Nashville, Tennessee
Event Website»

Aspect In The News

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26 Aug 2008
25 Aug 2008
24 Aug 2008
13 Aug 2008
 

Press Releases

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19 Aug 2008
14 Aug 2008
5 Aug 2008
31 Jul 2008