Aspect helps transform the way companies communicate, by applying the knowledge we've gained from 35+ years of experience with business processes for customer contact to transform communications across the enterprise.

As the historic and current leader in mission-critical voice applications, Aspect brings experience in strategic planning and technology implementation of high-stakes, complex customer-facing business processes, and the proven ability to unify disparate communications technologies. This is evidenced by more than 1,000 deployments of unified platforms and successful Aspect deployment across 2000 employees in 20 countries.

Aspect Products and Services
Aspect® Unified IP™ is an IT-ready Microsoft .Net Web services platform product that unites customer contact capabilities to help organizations execute on their unified communications strategies.

PerformanceEdge® is an IT-ready Microsoft .Net Web services platform product that synchronizes workforce optimization capabilities to help organizations execute on their unified communications strategies.

Aspect® Global Services provides comprehensive consulting, technical and educational services to help customers realize the full potential of their unified communications solutions across the enterprise and in the contact center. The Aspect Global Services team is comprised of business professionals and Microsoft certified experts whose sole focus is to drive the greatest returns for customers by enhancing knowledge worker productivity, streamlining business processes and transforming enterprise communications. Aspect Global Services include Aspect® Professional Services, Aspect® Technical Services, and Aspect® Education Services.

Aspect® Professional Services delivers Microsoft unified communications (UC) capabilities in the contact center and throughout the enterprise. Aspect consultants help organizations identify the right opportunities, navigate implementation obstacles and get the right results from UC with services that span conception through completion. From improving individual productivity and heightening collaboration to communications-enabling business processes and transforming enterprise communications, Aspect provides experienced guidance at every step of an organization's UC journey.