Effective training is critical to the success of any contact center investment. Aspect is committed to meeting your training and ongoing educational needs through a complete classroom and web-based curriculum. Courses are designed to help you maximize the power of your Unified IP contact center, Signature products, as well as PerformanceEdge. Training is delivered in a format that enables you to immediately apply what you've learned to your unique contact center environment.

With training facilities located throughout the world, and on-site training available by request, Aspect Education Services offerings include a wide range of classroom and computer-based courses, as well as custom courses tailored to meet your unique training, schedule and location requirements.

Aspect Education Services offerings include a comprehensive array of classes that focus on the application and functionality of Aspect products, advanced management training to help you more effectively plan and execute your corporate strategy utilizing our technology, and technical training to help you build applications and better manage your hardware, software and networking applications.

Students learn in a supportive environment that combines lectures, demonstrations, projects, lab work and hands-on exercises. We keep class size small to ensure individualized attention, one workstation per student and delivery on our commitment to provide superior training solutions how, when and where you need them.

Join us for classes in Acton, MA; Chicago, IL; Duluth, GA; Miami, FL; Nashville, TN; San Jose, CA; Singapore; United Kingdom; Neu Isenberg, Germany; Sydney, Australia; Beijing, China; or Bangalore, India.  

Business Benefits

By participating in Aspect Education courses, your contact center can realize:

  • Improved system and campaign performance due to administrator knowledge of your Aspect solution’s full capabilitie
  • Cost savings from new in-house application development capabilities
  • Faster issue resolution due to comprehensive in-house knowledge of system operations
  • Increased staff satisfaction from confidence in the operational knowledge gained during hands-on training
  • Enhanced contact center effectiveness through the implementation of ideas developed during advanced system management courses