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Aspect Unison Predictive Dialer provides the means for you to meet regulatory, security and customer satisfaction goals, enabling you to customize security configurations to meet your unique requirements and to comply with current and emerging industry regulations. Aspect Unison Predictive Dialer is an industry-leading solution that helps organizations: - Improve agent productivity
- Maximize revenue opportunities
- Allow flexibility in managing operating costs
- Leverage investments in your existing technology, applications and infrastructure
The more campaigns you are running, the more revenue you can potentially generate. Creating, launching and operating outbound customer contact campaigns has never been easier for your contact center administrators. With the advanced capabilities of Aspect Unison Predictive Dialer, your agents spend more time talking to your customers and prospects and less time focusing on non-revenue-generating activities. Aspect Unison Predictive Dialer offers: - Campaign development tools
- Call table filters
- Predictive dialing
- Call blending
- A browser-based agent desktop
- Real-time statistics and historical and custom reporting
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