NORWALK, CT (January 17, 2007) -- Technology Marketing Corporation (TMC®) announced today that James D. Foy, president, chief executive officer and director of Aspect Software, Inc., will deliver a keynote address at its INTERNET TELEPHONY Conference & EXPO East 2007 to be held next week (January 23-26) at the Broward County Convention Center in Ft. Lauderdale, Florida.
Mr. Foy’s address “The Aspect® Contact Center Satisfaction Index™: Can VoIP Close the Gap and Raise the Grade Consumers Give Contact Centers?” is open to all registered attendees and is scheduled for Wednesday, January 24, at 4:30 p.m. EST. Registration for the conference is open at http://www.itexpo.com.
INTERNET TELEPHONY Conference & EXPO™, held since 1999, is the world’s largest and best-attended IP communications trade show. Featuring four days of educational sessions, featured speakers, networking events and exhibit hall interaction, the event is expected to attract more than 7,000 attendees.
Under the direction of Mr. Foy, Aspect Software has become the world’s largest company solely focused on IP and traditional voice-based products and services for customer service, collections, and sales and telemarketing business processes.
Mr. Foy was named Frost & Sullivan CEO of the Year and an Ernst & Young New England Entrepreneur of the Year in 2006 in recognition for his leadership, vision, market influence and extraordinary success in areas including innovation, financial performance and personal commitment to business and community. He also received a 2006 Lifetime Achievement Award from Technology Marketing Corporation for his integral role in the development of the contact center technology and services industry.
Prior to Aspect, Mr. Foy served as chief executive officer, president and director of Concerto Software and Davox Corporation; president of Informix Software; executive vice president of engineering at Ardent Software; founder, president and CEO of Constellation Software; and director of research and development at Prime Computer.
In addition to Mr. Foy’s appearance, INTERNET TELEPHONY Conference & EXPO East 2007 features keynotes from the following industry leaders: Lucent, Cantata, Sphere, Aculab, Reuters, Dialogic, Cisco Systems, Spanlink Communications, Vonage, 8x8 and Inter-Tel.
Vendors interested in exhibiting or sponsoring the conference and expo should contact Dave Rodriguez immediately at 1-203-852-6800, ext. 146, or via e-mail at drodriguez@tmcnet.com.
Press inquiries regarding Mr. Foy’s address can be directed to Mostafa Razzak at 23-31 Communications: (646) 442-3361 or email m.razzak@23-31.com.
About TMC®
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 2,500 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces Communications Developer Conference, IMS Expo and Call Center 2.0 Conference. For more information about TMC, visit www.tmcnet.com.
(*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
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