Campaign Management from PerformanceEdge™ is a leading Best Time to Call and outbound campaign strategy management application. It increases productive contacts in outbound and blended contact centers and delivers focused campaigns that yield higher success rates by improving right party contacts ensuring agents are consistently working the highest value records, providing a more efficient utilization of resources.

Campaign Management is made up of Aspect® Campaign Optimizer™ and Aspect® Enterprise Campaign Manager™, which offer sophisticated call optimization and enterprise campaign strategy management to help you execute and manage high-yield collections, sales and proactive customer care campaigns across your single or multisite locations.

With the tight integration between Aspect® eWorkforce Management™ and Aspect Campaign Optimizer, PerformanceEdge automatically plans interaction strategies hour-by-hour for the day, or makes changes dynamically to ensure you will have the right number of agents, with the right skills available at all times to handle the optimized outbound and blended campaigns that are generated and improve right party contact rates.